Service Minded

Debra Helwig on Marketing & Leadership in Professional Services

Posts Tagged ‘Michelle Golden’

Go, Make Something!

Posted by debrahelwig on March 14, 2013

MakeSomethingThis week, the stomach flu landed at my house.  On me.

Two days of evilness, followed by the sickest feeling I’ve ever had in my life: coming back to work to a list of 35 urgent “to do” items and an inbox with 150 actionable messages in it. It’s Busy Season in the accounting world and I was already crazy with work. Now…God help me.

And I had thought I was queasy before…

My immediate reaction was one of overwhelming inadequacy and stupidity.  Especially taking into account that there isn’t just WORK stuff. At home I have kids on spring break who are screaming “I’m bored!”; a house that hasn’t been cleaned, with puppy tumbleweeds flying across the den like we’re the last outpost on the lone prairie; bills to pay; a gratitude journal to write; a thank you note I haven’t sent; and OH MY GOD Easter is coming and I haven’t thought about cookies or egg hunts or any of that stuff….

It’s enough to send a person back to bed in a crumpled heap, never to emerge again.

It’s my guess that most of us have been in this place at some point – crushed by the feeling that “the world is falling on my head and I’ll never get out from under.” Frankly, considering it’s Busy Season, I’ll pretty much guarantee I’m not the only one feeling at least a little like this at the moment.

But, in the middle of all these feelings of “Oh My God, I will never be able to do all this,” and “I am suuuuuuch a miserable faaaaaailure!”, two independent pieces of wisdom floated into my inbox yesterday and combined in a way that stopped me in my tracks.

First, there was this post by Mike Figuolio called Quit Being a Critic and Go Create Something. Mike makes great points for anyone in a leadership role, saying:

What you must understand is your criticism carries weight.  It impacts the performance reviews of your people.  It determines whether a supplier wins a contract or gets booted.  It shapes the perspective on whether someone gets promoted or not.  You get the picture – your words change lives. I invite you to go a step beyond the simple criticism.  Help build something beyond your words. … change your mindset from one of critic to one of creator.  Instead of looking at your job responsibilities as only setting direction and judging the work of others, spend time with your team creating new ideas. 

From that came my first BIG THOUGHT:

I am the leader of Team Debra. And I am spending all my time criticizing me, instead of creating great work. I am a professional critic – of myself – and boy, am I a mean one!

Hmmmm.

Then, from my friend Michelle Golden, I received a link to a brilliant TED Talk from Elizabeth Gilbert called Your Elusive Creative Genius.

In this presentation, Gilbert presents the idea that we are not solely responsible for our own creativity. She explains that in ancient cultures, they believed there was an external source for creativity (called the Daemon, or the Genius) that helped the process along. That, in that context, our only responsibility is to show up and do the work, and the creative spark will come. That it’s not on us, as radically frail and freaky creatures, to be the source of making good stuff happen.

Double hmmmmm…

SO – this was my internal conversation that pulled all these thoughts together:

I am a tremendously horrible critic – mostly of myself. When my workload gets too deep, I immediately go to that place of “I’m a horrible failure and it will never get better.”

          This is not helpful. Instead of being a critic, what if you become a creator?  Create, don’t berate.

But I’m too BUSY to create anything! There’s this awful to-do list of mechanical stuff that just Has. To. Be Done. And it’s not creative work! It’s spreadsheets and database files and uploads and….

          Who says that stuff can’t be creative? You’re making something.

Um…

          Even if you have some stuff that isn’t “creative”, so what? Not everything has to be. Just make something every day and you’ll feel more energized for other stuff you have to do.
Maybe just make ONE thing. Make dinner. Write a blog post. Clean up something (make a clean space!). Tell the kids a story.

But I’m soooo tiiiiiired and overwhelllllllmeeeeeddd, I can’t be creative!

          Oooh, but if Elizabeth Gilbert is right, YOU don’t have to be creative. That external THING has to be creative (call it what you will, the genius, the divine, God) – but YOU
don’t have to do it. You just have to show up.

And then I do stuff?

          Right.

And work gets done? I make things?

          Right.

And I feel good about it?

          YES.

But there will still be this huge list of stuff that I didn’t do!

          But it won’t feel the same, if you’re paying attention to what you ARE doing and what you made today. Things will move faster and feel better.

In so many ways, this internal shift doesn’t change a thing. My to-do list is still a morass of electronic insanity. I’m still eating toast and bananas and wishing I felt good enough for a cup of coffee.

But this morning, thanks to Mike and Elizabeth, I’m deciding that the place where I begin my day is not with the idea that “I can’t do all this” and “I am the worst employee ever”.

Instead of being scared of my list, now I’m curious. I can’t wait to find out what my Genius (the Divine, God, the Muse) is going to bring – and what I’m going to get done.

Anticipation, not fear.

Today, I am going to make something great. I wonder what it will be?


Photo by jessica wilson {jek in the box}. License.

Posted in Attitudes, Busy Season, Leadership, Professional Services | Tagged: , , , , , , , , , | 3 Comments »

Starting Over

Posted by debrahelwig on March 6, 2013

StartTwo years, five months, 14 days. That’s how long it’s been since I posted on this blog.

So long, in fact, that I forgot the login credentials for WordPress. So long, my design template is officially obsolete. So long, I almost quit.  Forever.

You see, I got busy. Super busy. My company merged, tripled its international reach, and completely renamed and rebranded. There were three different bosses – with three utterly different management styles – in less than a year. As lead on the branding project, I worked 18 months straight of 18+ hour days, full of multi-lingual, multi-cultural insights and difficulties.

Blog? What blog? I made the excuse that I was too overextended to worry about it – though occasionally I would remember and be sad that I’d left it behind.

We launched the PrimeGlobal brand in July last year (hooray!) and I turned back to my regularly scheduled life. I thought about starting to write again.  But it had been SOOOOOOOO LONG.  “Who would care anymore?” whispered my inner demons. I had started something good and let it die. I was embarrassed, so I pretended it didn’t matter anymore. But it still tied my guts in knots every time I thought about it.

Then my dear friend John Hill died at the age of 44. Thirty days later my beloved father died suddenly. Then 45 days after that, my friend Spencer Cox. Then, my great-aunt Ruby. Mom’s cancer became terminal. My not-quite-so-toddler-anymore started Pre-K. My 9 year old acquired her first boyfriend – and her first breakup. Holidays set up and fell like dominoes, one set of decorations down, another up. For a control freak like me, this much uncontrolled life left me spinning, deliberately unengaged for fear that if I connected, just ONE MORE THING would happen. I didn’t want any ONE MORE THINGS. And this blog was just that. One more thing.

The internal dialogue went like this: “How could I start again? Real writers, they write.  Real bloggers, they have something to say all the time and post like mad. They are witty, insightful, and most of all, timely. That can’t be me.  It’s been two years. No way. Just do your day job. Take care of your kids. This writing thing, that was just a fun little dream anyway. Forget it.”

But the day I went to hit “delete”, I didn’t remember my WordPress login. And before I could find it, I had a chance conversation with my friend Melinda Guillemette. Melinda is a woman with thoughts like spun gold. She is 100% witty, insightful, and one of those folks who on my better days I wish I could be like. And she, this person I admire so much, said pointedly, “Darn it, I want you to start writing again. The world needs your voice.”

Really?  Me?

Then just a few days later, another extremely smart friend, Michelle Golden, posted a statement to Facebook that hit me in the face:

“Just declined doing the wrong work at the wrong time at the wrong price. Always hard to do but feels good once it’s done.  Also about ready to walk away from the wrong work at the right price. Even harder to do.”

Wow. So, don’t just work. Do what you love. And let the work figure itself out from there.

That idea really made me think. And I stopped feeling sorry for myself long enough to start looking around. This is what I saw:

Heather Kreiter, launching a line of cute-as-heck plush toys via Kickstarter.
Ashley Garrett, officially the Baddest Mother Ever, launching a blog because the world needed to hear her voice (and believe me, it does.)
Michelle Golden, not staying pat in the social media space, but sharing brilliant insights on Value Pricing.
Tracy Crevar-Warren, who blew up her life as a professional services consultant to be SuddenlySwiss (and remain one of the brightest minds in professional services at the same time).
And, to take the tale back to professional services, Grossman St. Amour CPAs, who just launched a fabulous niche in equestrian accounting.

These folks naturally GOT something I missed, in my busy-ness and malaise of the past couple of years.

It’s never too late to start – or start over.

This applies to my whole life, and maybe to yours too. Do you have a friend, or maybe a client, that you’ve neglected because you got too busy with other things, then never called because it had been “too long” and would be “embarrassing”?  Do you have a hobby at home, or a niche or a certification at work, that you always wanted to pursue, but stopped yourself because “it’s too late, I’m doing other things now?” or  “I don’t have time, and who would care anyway?” A type of work you want but haven’t pursued because “someone else is already doing it?” or “no-one will like me doing this?”

Let me tell you what Melinda said to me: “Honey, they aren’t doing it like you. Because they aren’t you. The world needs YOU doing this, even if everyone else is doing it too. Because your way will be different – and it will be something that people need.”

If it’s true for me, it’s true for you too.  Both in your personal life and in your professional career.

What have you been neglecting out of embarrassment or fear? What dream or idea keeps running around in the back of your mind, unwilling to be laid aside? And what step can you take today to say “to hell with what anyone thinks, I’m doing it anyway?” and see where it takes you?

Me, I’m taking a stand. I choose to be brave like Ashley and Heather and Michelle and Tracy. I’m going to write. Right here.

I hope you’ll come along for the ride – and that you’ll share your dreams and plans in the comments as well.

Let’s do this.

Photo by Stevendepolo. License.

Posted in Accounting, Attitudes, Professional Services | Tagged: , , , , , , , , , , , | 9 Comments »

 
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